Company Overview

Itential provides powerful network automation software to companies worldwide. Our customers run some of the most complex networks in the world and include Fortune 500 companies and all types of large organizations around the world. We are committed to building world-class products that accelerate the move toward software-driven networks and next generation, agile network operations. Our corporate headquarters are in Atlanta with offices in the UK and Latin America and we are growing fast!

Job Description

The RevOps Specialist - Growth Operations will be responsible for supporting the management of the sales process, sales pipeline, sales forecast, and deal desk operations. Itential’s growth operation is very driven by systems (primarily Salesforce) and processes. Your job will be work with Sales Management and the RevOps team to support and evolve the implementation of our sales process and ensure that Sales Management and other constituents have the information that they need to maximize the company’s sales performance.

About You

The most important success factors for this role are (1) an ability to learn a wide variety of business, financial and technical concepts and (2) a strong attention to detail in the projects that you work on. The RevOps team at Itential is focused on building automated solutions to operate the entire revenue lifecycle, and automation (with or without AI) requires precision and thorough design.

In this role, you will become an expert user of Salesforce and AWS Quicksight (BI). You will become knowledgeable of the data models that describe Itential’s customers, sales opportunities, products, contracts, orders, quotes, etc. You will work directly with technical team members that configure and customize the various systems that we use to manage the business. Additionally, you will become an expert in our sales process and the various business processes that surround it.

Responsibilities and Duties

• Ownership of the Deal Desk
• Quoting / bundling / discounting
• Pricing change management
• Booking review & approval
• Contract / legal process coordination (for new customer contracts)
• Coordination of new contract negotiation
• Contract data management
• SOW process management (Professional Services sales)
• Design and implement quality control mechanisms to ensure pipeline and forecast integrity
• Manage and maintain account territory assignment
• Sales commission reporting
• Sales performance analysis and reporting (in collaboration with RevOps engineering team members)

Benefits and Perks

• Work with a lot of smart, enthusiastic people in a rapidly growing company
• A 401(k) plan with company match
• Excellent medical, dental and vision coverage and supplemental insurance
• A great work environment
• Flex work time
• Volunteer and community engagement opportunities
• Find out more at www.itential.com

Requirements

• Experience with Salesforce (as a user), any BI platform and Microsoft Excel
• Working knowledge of standard legal and financial documents (including NDA, MSA, quotes, invoices, purchase orders)
• Functional awareness and ability to learn to use various enterprise software / systems (CRM, sales automation tools, ERP, BI tools, etc.
• Ability to accurately document business processes, build operational models and design QA/QC programs for different business processes
• Ability to communicate effectively to multiple levels of technical and business expertise
• Bachelor’s in Business Administration, Finance, Economics, or commensurate experience

Location: Candidates in the Atlanta metro area are preferred, however remote applicants within the US will be considered.

This is a direct hire position. No third parties, staffing agencies, or recruiting firms accepted. No S-Corp or Corp-to-Corp.

Itential provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.