Overview

We are looking for an experienced Network Automation Engineer to join our Professional Services team. In this customer-facing role, you will work directly with clients to implement automation solutions for complex network environments. You’ll leverage your technical expertise in Itential and network automation tools to create and deploy efficient Itential Automation Platform solutions that meet clients' needs across network use cases such as SD-WAN, switching and routing, firewalls, software upgrades, and load balancers. Success in this role requires strong communication skills and a proactive approach to customer satisfaction.

Responsibilities & Duties:

• Engage with clients to gather requirements, design solutions, and implement network automation use cases in Itential.
• Build and troubleshoot Itential orchestrations and automations using APIs (primarily REST and CLI), JSON, JavaScript, and Jinja2 templates.
• Deliver customer facing projects and demonstrate solutions following Agile methodology
• Automate network processes and device management for systems such as F5, Palo Alto, Cisco, Juniper, AWS, Azure, and VeloCloud using Ansible, Python, and other tools.
• Collaborate with client teams to drive the adoption of Itential’s solutions, addressing their network use cases and goals.
• Design scalable, secure, and maintainable workflows, leveraging cloud networking experience where applicable.
• Collaborate with internal Itential resources helping across other projects, customers issues, product feedback, customer journey processes.
• Documentation skills to be used externally with customers and internally with systems including Confluence spaces and Jira tickets.

Qualifications & Experience:

• Bachelor’s degree in information technology, Computer Science, or a related field is required.
• Minimum of 3 years in a customer-facing network automation role, ideally within a professional services or consulting setting.
• Real-world experience providing technical leadership on network implementation projects
• Problem solving, troubleshooting, reviewing log files, debugging. Being self-sufficient, but also helpful with peers.
• Proficiency in Ansible for configuration management.
• Proficiency in a Linux environment shell
• Proficient in Python scripting and working knowledge of JSON and Jinja2 templating.
• Understanding of network devices and configurations across SD-WAN, switches, routers, firewalls, and load balancers.
• Knowledge of Terraform/OpenTofu and cloud networking environments (e.g., AWS, Azure, Google Cloud) is a plus.
• Hands-on experience with the Itential Automation Platform is a plus.

Additional Skills

• Excellent communication and interpersonal skills, with the ability to effectively work with clients.
• Problem-solving abilities and a proactive approach in identifying and delivering automation opportunities.
• Strong organizational skills with a commitment to delivering quality solutions.
• MS Word, MS PowerPoint, Confluence, Jira, Git

Location: Remote or Atlanta based.

Benefits and Perks

• 401(k) plan.
• Fully stocked soda fridges and snack pantries.
• Excellent medical, dental, and vision coverage.
• Flex work time.
• Volunteer and community engagement opportunities.
• Find out more at www.itential.com.

This is a direct hire position. No third parties, recruiters, or staffing firms accepted. No S-Corp or Corp-to-Corp.

Itential provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.